Reviews

What our customers say

We build enduring customer relationships by providing reliable fire protection and plumbing services. Thanks to our clients support, our team has earned one of the finest safety performance records in the industry. Let our work speak for itself, check Valley’s customers’ reviews.

Continental Envelope Corporation
David DiGirolamo
Maintenance Manager

Please pass along how much I appreciated the crew you had working here. They were very professional and conscious of their surroundings. I appreciate the time they took every morning to go over what their work plan was for the day, this way I could let our supervisor know what areas we should have our employees stay clear of. I was very happy with the timely completion of the job and the workmanship that went into it. This crew is welcome back in our building anytime. I won’t hesitate calling Valley for any future needs that may arise.

FLEX Construction
Jeff

I wanted to follow up with you regarding our recent phone conversation and let you know that Rich did an awesome job throughout the entire project. He went the extra mile in every area to make sure our project was methodically and completed on time.

I will have to award you more projects up north and close to his home!

Thank you!

Skender Construction
A. Barshan, J. Pecoraro, B. MacGregor, T. Herman, B. Ribordy, J. Richardson, P. Bandauski

Skender Construction would like to thank you and the entire Valley Fire Protection team that worked with us to make the NorthShore Place project such a success. We would not have been able to complete such a remarkable project without your help.

We really enjoyed working with Rob and the rest of the Valley team over the last year and appreciate their hard work and dedication. We look forward to working with you and your team again in the future.

Skender Construction
Brian Kane
LEED AP BD+C – Project Manager

I wanted to write to express how well Todd conducted the owner training last week. He was extremely professional, knowledgeable, and answered a barrage of questions from the team with poise and tact. He and Jeff were great to work with throughout the entire project as well and I hope we can work together again in the near future.

Glenside Fire Protection District
Curt Shires
Fire Marshal

I want to thank Valley for responding so quickly and especially Bob for his hard work and attentiveness, he was just great. Can you please send me the NFPA 13 underground flush certificate.

Heritage Realty & Development
Diana L. Vlad
Property Manager

When looking for a company that has THE OVERALL experience and full portfolio in the Fire protection industry,Valley Fire Protection Systems and their team provide just that, the “total experience!”

I’ve had the pleasure of working very closely with both Jody Rossol and Leanne Toellen. These ladies have an extensive knowledge on all procedures, day to day operations, reporting and so much more. Leanne’s superior customer service skills and expertise can be seen through her tireless efforts and due diligence on ALL matters. She continually takes the initiative to keep me abreast of upcoming inspections, provides all documentation in a timely fashion, and takes the time to explain everything in detail.

I look forward to the ongoing relationship with Leanne and the Valley Fire team members. Thank you for always going above and beyond!

Calamos Real Estate LLC
Rich Waltman
Construction Associate

Thank you for the report. Valley’s response to this project was exceptional. I want to thank you and your team for assisting us in resolving the issues which were brought up.

Platt Hill Nursery
Tim Traggardh
Site Engineer

I just wanted to say thank you to the both of you for doing your jobs as well as you do. It is a real pleasure dealing with a company with professionals such as you two. My alarm system is inspected and ready to go (on the same day as you received the contract/quote I would like to ad), my sprinkler system is always taken care of without incident (no leaks or valves left open and your technician is always on time), and I still use the subcontractor I found through you guys for the extinguishers.

Again, thank you for the excellent job that you do. Be sure to let me know when you do extinguishers in house so I can contact you for a quote.

Des Plaines Fire Department
Tim Lynch
Inspector

Thank you again for the wonderful job Valley Fire did with the fire extinguisher demonstration for the Des Plaines Senior Corp on December 5th. We have received wonderful feedback on how much they enjoyed and learned from the hands on display. I hope we can continue to use your services in the future for other pub ed events.

Matt Lubbers
LEED AP, Senior Project Manager

We could not have done this without the hard work and dedication from all of you and your teams in the field and the office.

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Rollprint Packaging Products, Inc.
Michael T. Domasica
LEED AP, Project Engineer

You guys did a great job on this one both field and office so I’ll be sure to keep you in mind on future work. Many Thanks!

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Rollprint Packaging Products, Inc.
Scott E. Williams

I wanted to compliment your company on its timely response and professionalism… It is a truly good feeling to know there is still a spirit of customer satisfaction.

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Nazareth Academy
Dennis Moran
President

As our final inspection takes place tomorrow, let me thank you for a job well done… The crew did an unbelievable job…

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Batavia Fire Department
Randy Deicke
Fire Chief

On behalf of the Batavia Fire Department, I would like to thank you for donating the pipe used to fix the fire pump on our Squad. It was very generous of you to give us these materials at no cost and we really appreciate it.

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Walsh
Jeffrey S. Spiller
Project Manager – Healthcare

Thought I would take a moment and Thank you and your team Bob/Steve, they both from a Walsh perspective are a pleasure to work with and I look forward to working with again in the future.

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Shiel Sexton Company
Mark Meier
Project Engineer

Shiel Sexton would like to thank you for your hard work and helping this project obtain a higher LEED certification than anticipated.

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Jeffers Construction Inc.
Mark Meier
President

Not even a ceiling tile had a smudge. It was a pleasure to work with your company and I certainly look forward to working with you in the future.

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Artists Restaurant
Irene Makris
General Manager, Owner

I would like to commend you and your staff on this work ethic – their consideration in not disturbing our customers – business and hours of operation. The installation was completed in a professional manor and not obtrusive.

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Villa Park Fire Department
John Rzeszut
Lieutenant

The Villa Park Fire Department greatly appreciates Valley Fire Protection’s generosity and willingness to assist us in improving our fire company skills and knowledge.

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St. John Neumann Catholic Church
Gail M. Quinn
Business Manager

I wanted to thank you and Valley Fire Protection… At no time did I feel that you were giving the matter anything other than your best effort.

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The Greens of Elgin
Jan Walters
Executive Director

Your calm manner and easy acceptance of the situation were just what we needed… …thank you for coming to our rescue!

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St. John Neumann Catholic Church
Gail M. Quinn
Business Manager

“I wanted to thank you and Valley Fire Protection… At no time did I feel that you were giving the matter anything other than your best effort.

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RREEF
M. Smith, J. Riemer, M. Sabatino, G. Seputis & J. Humphrey

…we would like to express our appreciation to you for your participation in the 2007 fund-raising campaign.

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ROC/Suburban LLC
Michael Siurek
President

…the professionalism demonstrated by your company serves as a testimonial to your company…

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City of Chicago
Richard A. Rice
Commissioner

This three building project was completed more than 30 days ahead of schedule with minimal interruption to our operations.

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Martin Avenue Apartments
Louise Jacobs
Manager

The men who helped install the system were very considerate of all the residents. They were kind, understanding, dependable and true to their word. They answered all the residents questions with great patience.

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Washington Square
Pam Anderson
Executive Director

I would like to express my appreciation to Valley Fire Protection for your quick response.

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Claire’s Corporation
Tom Buresch
Facility Manager

Very impressed! Not only did I get the above services but also I got educated on some preventive maintenance we should have been doing. Don demonstrates an exceptional mastery of professional skills.

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Exelon Services
Christopher J. Mercaitis
Project Manager

I was very impressed with the performance of all of the individuals that were part of this project… Thank you for assembling the outstanding Valley Fire Protection Systems team…

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Duraco Products, Inc.
Rick Annable
Engineering Manager

Mr. Hartel, the behavior of your employees has been exemplary. I feel compelled to make sure you know how much we appreciate them, and Valley Fire Protection.

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Stromberg Construction Co.
John Stromberg

I especially want to thank Ellen Fontanetta for the expeditious manner in which she handled her part of this project. Ellen was always available by phone and did her work in a very conscientious and timely manner.

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Charles River Development Group, Inc
Mike Rohde
Superintendent

Thanks again for all your long, hard hours to get the job finished - it was very much appreciated!

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Frank H. Stowell & Sons, Inc.
Sam Stowell
President

This project had a difficult construction schedule, and the cooperation and communication of your project management, design and field personnel were key factors to the success of the project.

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Duke Construction
Paul Laird
Vice-President

Valley's quick response to added work from the Village in the final 2 weeks was very impressive.

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Ragnar Benson, Inc.
Knut Olberg
Asst. Project Manager

Valley completed the project quickly and professionally.

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Schramm Construction Corporation
Fred Schramm
President

This project was very unique and required continued supervision and project management. Your companies' responsiveness, ability to adapt and attention to detail have left a lasting impression with us and the owner.

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BP America Inc.
Ernest P. Pierz

Together we are creating a culture and a workplace where zero accidents are expected.

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Harbour Contractors Inc.
Stanley Alan Anton Jr.
Project Superintendent

Valley’s professional conduct through out the project caught everyone’s attention.

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Trammell Crow Company
Mary Katherine Mason
Assistant Property Manager

We would also like to take a moment and let you know what a great job everyone at Valley Automatic Sprinklers does at all of our buildings that you service.

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Landstar Realty Group, Inc.
Edward M. Adler

We placed a call to Valley and your service technician, Mark, responded immediately. Mark made the difficult repairs in a quick and professional manner.

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Fermilab
J. Niehoff, B. Petersohn

As the year comes to a close, we want to express our appreciation for the outstanding work accomplished by your firm in the last year.

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AMSDirect
Fred Kocher
Facility Manager

It is very comforting to know that our fire protection systems are being maintained by a professional company with top notch expertise and experience.

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Chicago Tribune Co
Vincent Gatto
Real Estate and Facilities Manager

It was very impressive to have our building back on line within 1-hour of our phone call.

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Osman Construction Corp
Dale C. Pryor
Secretary

We’ve maintained that relationship by doing exactly what your company demonstrated here in working with us responding to this problem quickly, efficiently and with no questions asked.

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Malet Realty, Ltd
Raisa Semenow
Project Manager

Thank you for your excellent work in performing the 2" drain test that was requested by the insurance company. The owners were very pleased with the quick response from your organization.

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Roosevelt University
Charles R Middleton
President

Please accept my gratitude for this support of Roosevelt University and for our students, who will directly benefit.

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Principle Construction Corp
Michael Long
Vice President

When we work with Valley Fire Protection Systems we know we are contracting with a company that will provide the highest level of service, maintain our schedule, work within the parameters of our budget and help solve not create problems. This is why, when I was asked to write this testimonial, I didn’t hesitate to do so.

Ruddy Brothers, Inc.
Scott Schmidt

Valley Fire Protection is an integral part of our team. Our Health Care Projects demand extensive coordination and work within sensitive areas of medical facilities. Valley Fire has always performed exceptionally.

CBRE
Haile E. Christofferson
Associate Real Estate Manager

Valley Fire always provides top notch service. From the account reps to the scheduling department (who is always prompt in reaching out) to the technicians out at our properties, Valley Fire never misses a beat when it comes to providing fast, quality service.

Core Acquisitions
Bradley M. Joseph

Valley Fire’s first class service and outstanding communication make them one of Chicago’s best fire protection companies.

MBRE
Gail Erickson Gilliland
Senior Property Manager

I use Valley Fire Protection at all eight medical office buildings that I manager for annual fire alarm, extinguisher, sprinkler and RPZ testing. VFP is very dependable as they never let an inspection go beyond the scheduled date. I’m very satisfied with VFP and would recommend them to anyone who puts life safety first.

QUINCY
Travis Wiersma

I have been working with Valley Fire for over 10 years. We continue to put our trust in Valley due to their responsiveness, reliability, and overall quality of work at a competitive price. I would recommend Valley Fire Protection to anyone looking for a fire protection company.